IoF to meet ICO over clearer Telephone Preference Service guidance for charities
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IoF to meet ICO over clearer Telephone Preference Service guidance for charities 11

7 Aug 2015 | Hugh Radojev

The Institute of Fundraising will meet the Information Commissioner’s Office to ask for clearer telephone fundraising guidance, after the ICO took a stance which could prevent charities calling up to 70 per cent of donors.

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IoF to meet ICO over clearer Telephone Preference Service guidance for charities

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Olive Cooke credit: SWNS

Seventy-eight per cent of respondents to a poll think charities have become more intrusive in the way they ask for donations in the last five years, while 83 per cent say they would support an “Olive’s Law” to limit fundraising.

ICO demands fundraising code amendments which could prevent charities calling three in four donors

The Information Commissioner's Office has “specifically requested” changes to fundraising rules to enforce stricter compliance with the Telephone Preference Service, which could prevent charities calling up to three in four donors.

Camilla Batmanghelidjh

Kids Company closed in August, following a turbulent year including child sex abuse allegations, accusations of financial mismanagement and the forced resignation of its chief executive.

Macmillan Cancer Support rebrand World’s Biggest Coffee Morning

Macmillan Cancer Support has confirmed that it is working on rebranding its World’s Biggest Coffee Morning, in order to set it apart from “copycat events”.

The challenge isn't with telephone fundraising, direct mail or 'chugging' per se. The challenge is treating donors as people worthy of respect.

» It's time to cut telephone fundraisers some slack

My pleasant conversation with a telephone fundraiser

Kirsty Weakley was on the receiving end of a fundraising phone call last week and disappointingly for a journalist, was not hounded or pressured.

Well, you did say you wanted clarity

The telephone fundraising sector has repeatedly called for clarity on issues surrounding TPS. Now we have it, Hugh Radojev writes, some fundraisers may feel they could have been more careful what they wished for.

Asda to give out £360,000 from plastic bag levy to small community charities

Community charities can now apply for 180 grants worth £2,000 each, awarded from money raised by supermarket giant Asda through its plastic bag levy.

Lost donations

Charities that "pester" donors by phone and email are putting people off donating to the tune of £1bn a year, according to a survey.

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