Carrot and stick
21 May 2012
Community isn't led by government, so why wait for it to tell you what to do, protests Robert Ashton....
I was lucky enough to spend last week at the IoF National Convention in London. I even ran a session on how to get to know your donors better and then use that insight to build rapport and raise more money.
As I waited for the first participants to arrive (it was the night after the party after all) I chatted to the volunteers who were helping run the session. Most of them were from small charities – a lone fundraiser or working as part of a small and multi-tasking team responsible for a host of activities.
It became vividly clear to me that very few sessions I attended had acknowledged the majority of people in the room work in small teams and would have appreciated a steer on how to turn ‘look at what we’ve done’ into core principles, actions and ideas that could be adapted by fundraisers working with few resources.
Now I know it is our responsibility as the audience to be using the sessions to generate our own ideas. But I had been a lone fundraiser during my time at the Australian Museum. And I’ve provided mentoring and consultancy to small and start up fundraising teams through my work at Pareto Fundraising. Working with small budgets and big expectations can be terrifying, thrilling, dynamic and frustrating.
At a recent IWRM conference in India, my colleague, Sean Triner, worked with eight or so fundraisers to support them while they wrote their own fundraising appeal letter in the session. By the end, the attendees had been shown the principles of direct response and had the chance to apply it to their own organisation by getting a letter ready to go out in the mail. My hunch is the learning from that session will stick with those fundraisers and their organisations for years to come.
So, I’m challenging myself and those of you who run or speak at conferences in future to see more conference sessions and speakers specifically briefed to ensure their session outcomes aren’t just about ‘show and tell’ but also meet the challenge of thinking about what are the learning outcomes they want to convey. And giving the audience some time and help to consider how that idea could be translated to their particular situation.
Jan Chisholm
16 Jul 2009
Hi Dan,
I know the IoF will be letting us have feedback on our sessions in the next couple of weeks. That's always such valuable input to get. I love the idea of mystery sessions with bang up to date elements. Have fun! One other thought on your point about not knowing how is going to be in the audience. I know the AFP conference in Toronto asks attendees to pre-register for the sessions they want to attend. That certainly should help the speaker know exactly who they are talking to. Worth a thought? How do people feel, I wonder though, about not being able to spontaneously pick at session on the day? Be interested to hear from other readers.
Cheers.
21 May 2012
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Dan Martin
16 Jul 2009
Hi Jan,
You make a good point. Myself and two colleagues from Chameleon Net also ran a session at the National Convention on 'engaging supporters through blogging and social media' on the Tuesday afternoon. I *believe* our session went down well as everyone seemed to enjoy it and hopefully we covered what you explain in your post because we did focus on practical advice delegates could take away and use. However it's not always easy to tell other than through anecdote. We don't have any formal feedback from IoF as yet - do you?
It must be a challenge for organisers like IoF - they have a lot to get sorted to make such an event run well, and it was very well-organised - but it is also pretty difficult for speakers to be very closely aligned with their audiences without sight of who will be there - i.e. no attendee list in advance. That's something I'd find useful and would be happy to discuss with the event organiser to make sessions more tailored.
I also think that having to submit sessions so far in advance - the IoFNC 2010 call for papers closes in October 09! - poses a risk that the topic may be much less relevant by the time it's supposed to be presented. By comparison, we're also speak at another convention in the Higher Ed sector in two weeks time at the Uni of Essex where they advertise 'barcamps' to delegates.
These sessions are not named in advance, just time and rooms set aside for them, and then when speakers arrive they post their session on a noticeboard allowing the content to be bang-up-to-date. With this one, we'll also be tweeting in advance to see if we can find out more about what people would like to hear. Best,
Dan Martin
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