Carrot and stick
21 May 2012
Community isn't led by government, so why wait for it to tell you what to do, protests Robert Ashton....
I’ve read and observed lots over the past few years from charities all over the globe about the value of their campaigning or lobbying efforts. For the most part I hear things like, 'If a regular giver subsequently becomes a campaigner it increases their lifetime value by 20 per cent'.
And as fundraisers we love this. Why? Because it’s quantifiable.
But what about direct impact? I’m not talking about how much extra money you can raise by getting someone to take action, but how does it help progress your cause?
For me, the primary reason I am yet to find someone who has truly cracked this is because of that dreaded five letter word: silos.
Let me explain...
I once had a meeting with a large NGO and we wanted to discuss some ideas to demonstrate genuine joined-up thinking, how to bring fundraising and campaigning together to raise some money and empower individuals to take action.
So what happened?
The campaigners turned up for the start of the meeting, stayed for a bit, left for two hours and returned at the end when we were about to discuss ‘the campaigning part’ with a raft of excuses as to why they couldn’t stay for the whole meeting.
'So what?' you say.
This isn’t a rant about campaigners. I like them. The point is, this is a universal predicament. Campaigners and fundraisers working in isolation.
What I am desperate to do is help organisations develop a ‘true’ measure reflecting the impact of their campaigning/ advocacy efforts. Not measuring outcomes, but real impact.
For example, if an environmental group was lobbying MPs on their green policies, how could that organisation measure the ‘greenness’ of the pollies following their work? Not the number of petitions signed or letters sent, but the change in behaviour as a result of their work.
Creating such a model gives campaigners and fundraisers a reason to work together as both sides have a tangible gauge for their work and we can get on with developing truly integrated activities (minus arguments about whose budget is being used).
I’d love to hear from anyone who has managed to crack this one and developed such a model (so I can rip it off)!
Mike Naidu
27 Oct 2008
Blimey Jonathan, you don't want much do you?
Measuring the effectiveness of campaigning to change the law would require taking external influences into account and the intangibility of a case study that sums up the issue, while catching the tide of popular emotion. That's one bad-boy spreadsheet.
Your example highlights the fact that sometimes campaigners don't understand fundraising and as a result don't plan for or take the opportunity to use their donors' support to achieve their goals. Should this anger us fundraisers? Of course not. Do we know everything about effective campaigning?
One way to bridge the gap would be to set the campaigns team targets that the fundraising team could fulfill. Prospecting (two-step street fundraising, call it what you will) offers huge opportunities if the targets are not only based on donors recruited, average gifts and attrition rates, but also on campaigning actions taken. This could lead to campaigns teams engaging and planning alongside the fundraising team. Not everything in the (charity) world can be quantified and modelled but I salute your passion to try. Mike
Textbook campaigning - What charities can learn from Barack Obama
21 May 2012
Community isn't led by government, so why wait for it to tell you what to do, protests Robert Ashton....
21 May 2012
How do you solve a problem like a pension deficit? David McHattie tackles the issue.
15 May 2012
David Davison mounts his soapbox to call for pensions reform.
24 May 2012
Charities, like businesses should be held to account over their environmental standards, says Katy Wing.
21 May 2012
Community isn't led by government, so why wait for it to tell you what to do, protests Robert Ashton....
17 May 2012
Men may have ruled the political panel, but women packed the punches from the audience in the Civil Society...
15 Oct 2012
15 Oct 2012
15 Oct 2012
19 Nov 2012
Jonathon Grapsas
28 Oct 2008
I think I may be the eternal optimist on this one Mike. Although I never said it would be easy! But I guess in part my point is simply about true integration and the bringing together of these two teams - which at times, can be painstaking. I'm still keen to hear from others about their experiences measuring both 'outcomes' and 'impact'. Anyone want to share their stories? Cheers, Jonathon
[Reply]