Customer Relationship Management (CRM) software

While the name fits more aptly with its usage in the private sector, Customer Relationship Management (CRM) software is used by civil society organisations to record and organise the details of beneficiaries, members, suppliers, funders and other contacts.

It is sometimes referred to as SRM (Supporter Relationship Management) or fundraising software.

Displaying 1 to 3 (of 3)

Early booking and group discounts available
Past events

Charity IT Conference 2011

Events | 21 Nov 2011
Tags: Customer Relationship Management (CRM) software | Web technologies | Accounting software | IT strategy and management

The Charity IT Conference is the perfect opportunity to gain key insights and knowledge, leaving you confident of returning to your organisation more informed to understand and advise. With your choice of specialist sessions through the day and three breaks for informal networking, you will be brought into contact with some of the leading minds shaping IT strategies in the charity sector and beyond, making this one-day conference a valuable investment of your time and money.

Civil Society IT Conference 2010
Past events

Civil Society IT Conference 2010

Events | 18 Nov 2010
Tags: Customer Relationship Management (CRM) software | IT strategy and management | Websites | Accounting software | Web technologies

The fifth annual Civil Society IT Conference 2010 returned to get to grips with how the land lies for small and large charities in 2010 / 2011 and what technologies and trends IT managers should be focusing on. Delegates heard from charities who have already started to migrate cloud computing and virtualisation into their IT strategy and discovered what benefits have been reaped so far.

Charity IT Conference
Past events

Charity IT Conference

Events | 11 Nov 2009
Tags: IT strategy and management | Customer Relationship Management (CRM) software | Accounting software | Web technologies | Websites

The fourth annual Charity IT Conference 2009 returns to explore both some of the inspirational and exciting developments in technology and its use across a wide range of charitable organisations, as well its role as an enabler of change – whether of internal working practices or in service delivery. With sessions aimed both at technicians and strategic managers your Charity IT Conference this year looks at the differing roles technology plays across the breadth of the organisation from frontline services to back-office processes with speakers from a wide range of smaller and larger charities.

Displaying 1 to 3 (of 3)