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The fifth annual Civil Society IT Conference 2010 returned to get to grips with how the land lies for small and large charities in 2010 / 2011 and what technologies and trends IT managers should be focusing on. Delegates heard from charities who have already started to migrate cloud computing and virtualisation into their IT strategy and discovered what benefits have been reaped so far.

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0915	Registration & coffee

0945	Chair's opening remarks David Clayden independent information consultant & non-executive director Socitm

Opening plenary

1000	IT trends for 2011 and deploying best practice IT How does the land lie for 2011 and how can we see it affecting both large and small organisations What are the technologies and trends to focus on Coping with the challenges of information based services - what should IT managers be focusing on? How is cloud computing changing the technological landscape Ian Osborne director of the Digital Systems Knowledge Transfer Network Intellect

1040	Networking coffee break

1110	Workshops Delegates have a choice of attending an interactive workshop discussion Click here to view the five different options: Workshop choices

1150	Transit time

Streamed sessions

1155	Small charity vision for the IT function S1. Case study from a small charity, focusing on what systems and IT initiatives are working for them, when resources are tight. Tips on how to deploy effective use of IT with a team of one! Integrating different technology systems through the use of the web Utilising the extranet for successful information knowledge management Outsourcing IT maintenance Upgrading to Windows 7 Achieving successful technology implementation through people and a successful change management strategy Current IT projects Roger Chester finance director Lionheart

1155	Large charity vision for the IT function S2. Case study from a large charity who will talk about their IT challenges and the opportunities they are embracing to contribute to the success of the organisation. IT vision does not exist in isolation it grows from the needs of the business. Hear about how the vision for Christian Aid IT has developed to enable their work through more than 50 countries whilst building and maintaining a coherent joined up organisation. Philip Humphries infrastructure & operations manager Christian Aid

1155	IT strategy S3. Creating a sustainable IT strategy Getting your IT strategy right from the start Ensuring it is an enabler and not in isolation How does the IT strategy work at Save the Children? What is planned next? Andrew Brenson head of IT Save the Children

1235	Lunch

Streamed sessions

1345	Web development & content management S4. Getting your website strategy right Optimising your website for maximum interactivity and usability Integrating your website and supporter database Engaging and embedding a new kind of giving and sharing culture for future generations Utilising video resources for an effective call for action Catriona Campbell usability expert Foviance & Jackie Brambles director Broadstance Media

1345	Integration of new systems S5. Integrating finance and CRM systems for effective project management Getting to grips with an ambitious integration project Managing the technology change as well as the change in processes and culture Lessons learned and benefits reaped Peter Gee head of IT and facilities Overseas Development Institute Richard Biscoe directorate programme officer Overseas Development Institute

1345	Collaborative working S6. Collaborative working within a consortium enabling extra services and cost saving What are the opportunities? What successes have there been to date? How can this be made to work? What can we learn from the public sector The future vision for collaborative working Stuart McSkimming head of IT Shelter & Andrew Hatton head of IT Greenpeace

1425	Transit time

1430	Workshops Delegates have a choice of attending an interactive workshop discussion Click here to view the five different options: Workshop choices

1510	Networking coffee break

Streamed sessions

1540	Technology developments S7. Incorporating SaaS and Cloud Computing within your Software Strategy Shifting everything out to the cloud – is this the way forward? How is the RNLI facing the cloud and virtualization landscape? Factors that will affect your choice when considering SaaS in your environment Benefits reaped so far What’s next at the RNLI? Peter Bradley operations manager RNLI

1540	IT security S8. Is your business at risk? In 1985, Robert Schifreen became the first person in the world to face a jury trial in connection with computer hacking. He was subsequently acquitted of all charges. He is now a successful author, writer, broadcaster, trainer in all areas of IT security Ensuring a technology project or new web based application doesn’t contain any potential security problems Implementing a checklist to ensure your computers and files stay safe from outside and inside threats Developing a cost effective IT security policy Robert Schifreen director Security Savvy

1540	Virtualisation S9. Transitioning an entire IT infrastructure to a virtualized server and storage environment Moving 300 servers to a virtual solution Virtual discs Moving to virtual desktops Neil Edmonds IT operations manager The Salvation Army

1610	Transit time

Final plenary

1615	Creating an innovation infrastructure and embrace the web to ensure the success of your charity You will learn the very latest, proven world-class ways to embed innovation into all that you do – off and online. These proven, practical and powerful “how-to's” can be applied very quickly, at minimal cost, and will take you and your team to new levels of success. Having built a company using innovation, social networks and information marketing, very fast, David now advises organisations around the world on exactly how to do the same. This session will be interactive, relevant to the opportunities and challenges of the charity world, action provoking not thought provoking. David will share with you exactly how to: Unlock new ideas in your team (the seven best, exact ways to do this Ensure that innovative ideas actually happen (and not just talked about) Prove the financial benefit of new ideas Use social networks to the right level, in the most effective ways – by everyone in your organisation Be at the heart of your organisation by taking the automatic lead in these areas (no matter how many other self-proclaimed “experts” there are Remove the jargon, mystery and hype – making the complex so very simple Know where to begin, from wherever you are right now, to achieve very fast results David Taylor The Naked Leader

1655	Chair's closing remarks