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Charity Technology Conference 2012 (#charitytech)

Charity Technology Conference 2012

Charity Technology Conference 2012 (#charitytech)

Events | 19 Nov 2012

Click to book

The Charity Technology Conference has now SOLD OUT. But don't worry, you can still get hold of all the presentations from the day with our non-attending delegate ticket - just £195 for charities.

Buy that here or phone 020 7819 1208

If you are a supplier and missed the opportunity to book an exhibition stand, then why not sponsor our drinks reception? Call Gordon on 020 7819 1228 or email him here.


The full programme is available here.

Simply click on a presentation title to view or download.

You will need to enter the password from your delegate pack or that has been emailed to you.

SESSION 1: Value for money in the cloud era - Paper

SESSION 1: Value for money in the cloud era - Slides

Research papers:

Roger Camrass, author, consultant and futurist


SESSION 2: Unlock your data - optimising marketing and fundraising to make every penny count

Colin Shearer, worldwide industry solutions leader, SPSS predictive analytics, IBM


Fundraising and marketing

Managing technology

Leadership & organisation


SESSION 3A. Social media

Bertie Bosredon, independent consultant and former head of new media at Breast Cancer Care

SESSION 3B: Supplier management

Lauren Tennant, head of service delivery (supplier management), National Trust

Clive White, chief operating officer, Leading Resolutions

SESSION 3C: ICT governance

Rui Domingues, director of finance & ICT, Friends of the Elderly


SESSION 4A: Engaging with donors in a mobile market - A British Red Cross Case Study

Felicity Pointer, web officer, British Red Cross

David Peel, web developer, Eduserv

John Simcock, charity client director, Eduserv

SESSION 4B: Shared services

Dana Morris, director, Dearborn Consulting

SESSION 4C: 2012 legal update

David Copping, senior associate, Farrer & Co

Helen Mulligan, associate, Farrer & Co


SESSION 5A: 'Enabling functions' vs business – who should lead your CRM?

Ciara Bosworth, head of OneCRM, British Heart Foundation

SESSION 5B: Jumping into the cloud

Simon Ratcliffe, consultant, Advanced 365


Fighting Project Creep: How to avoid costly failure

Thomas Coles, managing director, MSM Software

SESSION 5C: Creating a service culture in your organisation

Arvinder Bhachoo, chief technology officer, Choice Support


SESSION 6A: Integrating your CRM and your online presence

Martin Campbell, strategy and innovation director, Blackbaud Europe

SESSION 6B: Innovation doesn’t need a big budget

Eoin Heffernan, operations director, 3SC

Mark Kemp, director, Gallery Partnership

SESSION 6C: Influencing the board and corporate politics

Dr Robina Chatham, visiting fellow, Cranfield School of Management


SESSION 7: Leadership and management

Denise Fellows, director and CEO of consultancy and talent development, Cass Centre for Charity Effectiveness